Data Protection

Statement regarding data protection:

Responsible for the data processing: MICEmunich.com
Conny Schad
Gabelsbergerstrasse 7
80333 Munich
Tel: +49 176 277 537 84
email: office@MICEmunich.com

We appreciate your interest in our online offer. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting
You can visit our websites without giving any personal information. Each time a web page is called, the web server merely automatically stores a so-called server log file, which can be used, for example contains the name of the requested file, your IP address, the date and time of the retrieval, the amount of data transferred and the requesting provider (access data), and documents the retrieval.

These access data are evaluated exclusively for the purpose of ensuring a trouble-free operation of the site as well as the improvement of our offer. In accordance with Art. 6 para. 1 sentence 1 lit. F DSGVO the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your page visit.

Hosting services by a third party
Within the framework of a processing on our behalf, a third party provider provides the services for hosting and displaying the website. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as part of the use of this website or in designated forms as described below will be processed on its servers. Processing on other servers takes place only in the frame explained here.
This service provider is located within a country of the European Union or the European Econic Area.

2. Data collection and use for contract execution
We collect personal information if you voluntarily provide it to us as part of your inquiry or order or when contacting us (for example, by contact form or e-mail). Obligatory fields are marked as such, since in these cases we need the data for contract execution, or to process your contact and you can not send the order or the contact without their specification. Which data are collected, can be seen from the respective input forms. We use the data communicated by you in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO for contract handling and processing of your inquiries. Insofar as you consent to this pursuant to Art. 6 para. 1 sentence 1 lit. If you have issued a DSGVO by opting to open a customer account, we use your data for the purpose of opening a customer account. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to further data use, the is legally permitted and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a designated function in the customer account.

3. Data transfer
For fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO we pass on your data to the shipping company responsible for the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward payment data collected to the credit institution commissioned with the payment and any payment service providers commissioned by us to process the payments or to the selected payment service. In part, the selected payment service providers also collect this data themselves, provided that you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

4. E-mail newsletter and mail advertising
E-mail advertising with registration for the newsletter
If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. to send a DSGVO. The deregistration from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a dedicated link in the newsletter. After unsubscribing we delete your e-mail address, as far as you have not expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.
The newsletter is sent as part of a processing on our behalf by a service provider, to which we pass on your e-mail address.
This service provider is located within a country of the European Union or the European Economic Area.

Postal advertising and your right to object
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by letter. This serves to safeguard our legitimate interests, which are predominantly justified in the context of a weighing up of interests, in a promotional approach by our customers in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO.
The advertising mailings are provided as part of a processing on our behalf by a service provider, to which we pass on your data.
You can object to the storage and use of your data for these purposes at any time by sending a message to the adress below.

5. Cookies and web analytics
In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in order to optimize the presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser following the following links:

Internet Explorer™: https://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: https://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : https://help.opera.com/Windows/10.20/de/cookies.html

Not accepting cookies may limit the functionality of our website.

Use of Google (Universal) Analytics for web analytics
For website analysis, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.com). This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in order to optimize the presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Google (Universal) Analytics uses methods that allow you to analyze the use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address will be shortened prior to transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The anonymized IP address provided by Google Analytics within the framework of Google Analytics will generally not be merged with other data provided by Google. After purpose and end of the use of Google Analytics by us, the data collected in this context will be deleted.

Google LLC is headquartered in the US and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Under the agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified.

You can prevent the collection of the data (including your IP address) generated by the cookie and related to your use of the website from Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link : https://tools.google.com/dlpage/gaoptout?hl=en
As an alternative to the browser plug-in, you can click on this link to prevent the collection by Google Analytics on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click the link again.
Live chat tool Zendesk
If you use the live chat tool to contact us, the data voluntarily entered by you (name, e-mail address, message) will be processed in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO processed for the purpose of responding to the request in the context of the contract processing by us. In addition, the use of this tool serves to safeguard our legitimate interests in effective and improved customer communication, which are predominantly in the context of a balance of interests, in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. The data is then deleted.
As part of processing on our behalf, third-party developer Zendesk, Inc., among others, provides the services for providing the live chat tool. All data collected during the use of the chat tool will be processed on its servers.
Zendesk, Inc. is based in the US and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Under the agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

Live chat tool Userlike
If you use the live chat tool to contact us, the data voluntarily entered by you (name, e-mail address, message) will be processed in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO processed for the purpose of responding to the request in the context of the contract processing by us. In addition, the use of this tool serves to safeguard our legitimate interests in effective and improved customer communication, which are predominantly in the context of a balance of interests, in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. The data is then deleted.
As part of a processing on our behalf, the third party Userlike provides the services for the provision of the live chat tool. All data collected during the use of the chat tool will be processed on its servers.

Google Maps
This site uses, among other things, Google Maps for the visual presentation of geographic information. Google Maps is operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereafter: Google). This serves to safeguard our legitimate interests, which are predominantly justified in the context of a weighing up of interests, in order to optimize the presentation of our offer as well as to make our locations easily accessible in accordance with Art. 6 (1) lit. f) GDPR.
When using Google Maps, Google transmits or processes data about the use of the Maps features by website visitors, which may include, in particular, the IP address and location data. We have no influence on this data processing.
Google is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Under the agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.
In order to deactivate the service of Google Maps and thus prevent the transmission of data to Google, you must deactivate the Java Script function in your browser. In this case Google Maps can not be used or only partially used.
For more information about Google's data processing, please refer to the Google Privacy Policy. Google Maps Terms of Use provide detailed map service information.

Google reCAPTCHA
For the purpose of protection against misuse of our web forms as well as spam, we use some of the forms on this website to use the company's Google reCAPTCHA service, LLC LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereafter: Google) By Verification With manual input, this service prevents automated software (so-called bots) from performing abusive activity on the site. In accordance with Art. 6 para. 1 sentence 1 lit. F DSGVO the preservation of our legitimate interests in the protection of our website from abuse as well as a trouble-free presentation of our online presence.
Google reCAPTCHA uses a code embedded in the website, a so-called JavaScript, as part of the review methods that allow an analysis of the use of the website by you, such as cookies. The automatically collected information about your use of this website including your IP address is usually transmitted to a Google server in the USA and stored there. In addition, other cookies stored by Google services in your browser are evaluated by Google reCAPTCHA.
A readout or storage of personal data from the input fields of the respective form does not take place.
Google is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Under the agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.
You can prevent the collection by Google of the data generated by the JavaScript or the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google, by executing in your browser settings of JavaScripts or the setting of cookies. Please note that this may limit the functionality of our web site for your use.
More information about Google's privacy policy can be found here.

6. Social Media PlugIns
Use of social plugins from Facebook, Google, Instagram, Pinterest, Xing
Our website uses social plugins ("plugins") from social networks.
If you visit a page of our website that contains such a plugin, your browser connects directly to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted by the respective provider directly to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are currently not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly allocate the visit to our website to your profile in the respective social network. If you interact with the plugins, for example by clicking the "Like" or the "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information will also be posted on the social network and displayed there to your contacts. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in the optimal marketing of our offer pursuant to Art. 6 (1) sentence 1 lit. f DSGVO.
Purpose and scope of the data collection and the further processing and use of the data by the provider as well as a contact option and your related rights and settings options to protect your privacy, please refer to the privacy policy of the provider.
http://www.facebook.com/policy.php
http://www.google.com/intl/de/+/policy/+1button.html
https://help.instagram.com/155833707900388
https://about.pinterest.com/de/privacy-policy
https://www.xing.com/privacy

If you do not want the social networks to assign the data collected via our website directly to your profile in the respective service, you must log out of the corresponding service before you visit our website.

If you do not want the social networks to assign the data collected via our website directly to your profile in the respective service, you must log out of the corresponding service before you visit our website. You can completely prevent the plugins from being loaded even with add-ons for your browser. With the script blocker "NoScript" (http://noscript.net/).
Youtube video plugins
On this website content from third party providers are included. This content is provided by Google LLC ("Provider").
Youtube is operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").

For videos from Youtube that are included on our site, the advanced privacy setting is enabled. This means that no information is collected and stored on Youtube by website visitors, unless they are playing the video. The integration of the videos serves the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, in an optimal marketing of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO.
For information on the purpose and scope of the data collection and the further processing and use of the data by the providers, as well as their rights and setting options for the protection of your privacy, please refer to the privacy policy of Google https://www.google.com/intl/de/+/policy /+1button.html.
Our online presence on Facebook, Google, Instagram, Pinterest, Xing, LinkedIn
Our presence on social networks and platforms serves better, more active communication with our customers and prospects. We inform you about our products and ongoing promotions.
When visiting our online social media sites, your information may be collected and stored automatically for marketing research and promotional purposes. From these data so-called usage profiles are created using pseudonyms. These can be used to e.g. Place advertisements inside and outside the platforms that are allegedly in line with your interests. For this purpose, cookies are usually used on your device. These cookies store visitor behavior and the interests of users. This is gem. Art. 6 para. 1 lit. f. DSGVO the preservation of our legitimate interest in optimizing the representation of our offer and effective communication with our customers and interested parties. If you are asked by the respective social media platform operators for consent (consent) to the data processing, e.g. With the help of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a GDPR.
As far as the aforementioned social media platforms are headquartered in the US, the following applies: For the US, a decision on adequacy of the European Commission is available. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
The detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your rights and options to protect your privacy, in particular opt-out options, please refer to the privacy policy of the provider linked below. If you still need help in this regard, you can contact us.
Facebook: https://www.facebook.com/about/privacy/

Data processing takes place on the basis of an agreement between jointly responsible persons in accordance with Art. 26 GDPR, which you can see here:

https://www.facebook.com/legal/terms/page_controller_addendum
Google/ YouTube: https://policies.google.com/privacy
Instagram: https://instagram.com/about/legal/privacy/
Pinterest: https://about.pinterest.com/de/privacy-policy
LinkedIn: https://www.linkedin.com/legal/privacy-policy
Xing: https://privacy.xing.com/de/datenschutzerklaerung

Possibility of contradictory (Opt-Out):
Facebook: https://www.facebook.com/settings?tab=ads
Google/ YouTube: https://adssettings.google.com/authenticated
Instagram: https://instagram.com/about/legal/privacy/
Pinterest: https://www.pinterest.de/?next=/settings/
LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
Xing: https://privacy.xing.com/de/datenschutzerklaerung/welche-rechte-koennen-sie-geltend-machen/widerspruchsrecht

7. Sending evaluation reminders by e-mail
If you give us your express consent in accordance with Art. 6 para. 1 sentence 1 lit. If you have issued a DSGVO, we will use your e-mail address as a reminder to submit an evaluation of your order via our rating system.
This consent can be withdrawn at any time by a message to the contact option described below.

8. Contact and your rights
As a victim, you have the following rights:
according to Art. 15 GDPR, the right to demand information on the personal data processed by us in the scope specified therein;
in accordance with Art. 16 DSGVO the right to demand without delay the correction of incorrect or complete personal data stored with us;
according to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless further processing
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- to assert, exercise or defend legal claims
is required;
according to Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, as far as
- the accuracy of the data is disputed by you;
- the processing is unlawful, but you reject its deletion;
- we no longer need the data, but you need it for asserting, exercising or defending legal claims or
- you filed an objection against the processing in accordance with Art. 21 GDPR;
According to Art. 20 DSGVO to get into a structured, consistent and machine readable format or to request transfer to another charge, the right to disclose your personal information that you have provided us;
according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

For questions regarding the collection, processing or use of personal information, the disclosure, correction, restriction or deletion of data and revocation of consent or opposition to a particular data usage, please contact us directly via the contact information in our imprint.


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right to contradictory

To the extent that we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons that arise from your particular situation.

After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Legal claims serves.

This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.


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